The water main on Averill Street near the Route 1 intersection broke early this morning.  The repair crew is on the way but it will take several hours before water service is restored.  It is severe break and several hundred thousand gallons were lost.  Many customers may have discolored water due to the high flows cause by the main failure.  Water is off to Averill Street and Boston Street (363 to 387).

The repair crew is on the way and Digsafe has been called.  Repair work will begin once the other underground utilities are marked.  Water service should be restored by mid-morning.

If your water is discolored run the cold water until it clears before using any hot water.

Manganese Advisory

The Water Department issued a manganese advisory on November 1, 2013.  Monthly test results are available our water quality site.

The Perkins Row well exceeded MassDEP's limit of 0.3 milligrams per Liter during the summer of 2016.  Both water sources are now below State manganese limit.  The advisory will remain in place until the treatment plant is built and in operation.

Water Treatment Plant Information

A Special Town Meeting held on June 20, 2017 approved $10.4 million for the construction of a water treatment facility.  Construction is underway and we expect the plant to open in early 2019.  Click here for more information.

Pay your water bill online

81009 83017 0Please visit the Unibank site to pay your water or tax bills online.


Water Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

911 -  After Hours Emergency

Hours: Monday-Friday 7 AM to 3:30 PM

Highway Department

279 Boston Street

Topsfield, MA 01983


978.887.1543 (Fax)

Hours: Monday-Friday 7 AM to 3 PM