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Topsfield Public Works

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Home Water Billing
Water Department Billing

The Water Department bills for water usage and other fees based on rates set by the Board of Water Commissioners. A rate hearing is usually held in the spring and is advertised in local papers. Click here for a listing of our current rates and charges. The revenue generated funds the Department's activities and capital improvments. We operate on an enterprise accounting system that keeps our funds completely separate from other Town departments.

If you own a single family residential home and would like to know how your water bill compares with the rest of our residential customers then click here to view a histogram of 2006 water billing records.

Billing Schedule:

Beginning in July 2008, we will bill the majority of our customers on a quarterly basis. Instead of billing all of our customers at once we will bill one third of our customers each month. Each quarter contains 3 billing cycles. Cycle #1 customers will be billed in January, April, July and October. Cycle #2 customers will be billed in February, May, August and November. Cycle #3 customers will be billed in March, June, September and December. Please view the cycle map to see when you will receive your water bill.



FY2010 Water Rates Set PDF Print E-mail
Water Billing - Rates
Wednesday, 08 July 2009 11:00

The Water Department is operated as an enterprise system and as such must cover all costs through water rates and fees. After careful examination of the Department's budget, financial obligations and revenue projections, the Board of Water Commissioners voted to increase water rates for FY2010.  The combination of rising costs and decreasing revenue led to the rate adjustment.

The Water Department budget was developed based on guidelines set by the Finance Committee and despite efforts to the contrary, it increased by 5.5 % as compared to FY2009.  The primary reasons for this are:

Last Updated on Wednesday, 09 September 2009 11:57
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Overdue Accounts PDF Print E-mail
Water Billing - Policies
Tuesday, 23 September 2008 08:56

If your bill is not paid by the due date then a notice will be sent to you concerning the late payment. Your balance may be subject to a late fee. If your bill is not paid within 30 days after the due date then a second notice will be mailed to you. You may be subject to another late fee and your water service may be terminated if the bill is not paid within ten business days.

Unpaid bills represent a lien on your property by the Town of Topsfield pursuant to the Massachusetts General Law GLC 40, Section 42A-42F.

Last Updated on Tuesday, 23 September 2008 09:01
 
Disputes PDF Print E-mail
Water Billing - Policies
Tuesday, 23 September 2008 08:45

If you believe your bill is inaccurate you should write to the Water Department within 30 days of the date of the bill and explain the amount you believe is in error and the reason you believe the error has occured. We will investigate all disputes in a timely manner and inform you of the results.

Last Updated on Tuesday, 23 September 2008 08:55
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Water Rates FY2010 PDF Print E-mail
Water Billing - Rates
Wednesday, 08 July 2009 11:00
The Board of Water Commissioners voted to change some of our water rates and fees for FY2010.  The changes are described below. Click here for a full listing of our rates and charges.
Last Updated on Wednesday, 08 July 2009 12:04
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Newsflash

Water Use

Water use in gallons

Mar-05333,000
Mar-06347,000
Mar-07359,000
Mar-08350,000
Mar-09360,000
 
So far today:
Mar-10221,000

Click here to view a chart showing water use for the past few weeks.

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